We collect information you provide directly — such as your name, email address, delivery address and payment details — when you place an order, create an account, or contact us. We also collect basic usage data to improve our store.
Your information is used to process orders, arrange delivery, provide customer support, and — with your consent — send you offers and updates. We never sell your personal data.
We use essential cookies to keep your cart working and optional analytics cookies to understand how our store is used. You can control cookies in your browser settings.
You may request access, correction or deletion of your personal data at any time by emailing privacy@blackstoneempire.com or writing to us at 304 Katherine Road, London, E7 8PG, United Kingdom. We respond within 72 hours.
Payments are processed over encrypted connections and we never store full card numbers on our servers.